TERMS OF SERVICE

Last updated: March 12, 2026

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the website https://www.jlsmithrestoration.com (the “Website”) operated by JL Smith Restoration ("Company", "we", "us", or "our").

These Terms contain important information regarding limitations of our liability. Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you do not have permission to access the Website.

OUR SERVICES AND PRICING

JL Smith Restoration provides restoration and related services which may include, but are not limited to:

• Water damage restoration
• Fire and smoke damage restoration
• Mold remediation
• Structural drying
• Property restoration and cleanup services

Pricing for services may be listed on the Website, provided through estimates, or shared through direct communication with our team.

All pricing does not include applicable taxes, permit fees, materials, or additional costs unless otherwise stated.

We reserve the right to modify services and pricing at any time without notice.

ESTIMATES AND PROJECT AGREEMENTS

Any estimates provided through the Website or by JL Smith Restoration representatives are non-binding until a written service agreement is executed.

Final pricing may vary depending on factors including but not limited to:

• Extent of damage
• Additional services required
• Insurance adjustments
• Material costs
• Labor requirements

We reserve the right to revise estimates if new conditions are discovered during the restoration process.

CANCELLATION POLICY

Once a service agreement has been signed and work has been scheduled or initiated, cancellation may not be permitted.

If cancellation is requested after work has begun, the customer may be responsible for:

• Work already completed
• Materials purchased
• Labor costs incurred
• Administrative fees

JL Smith Restoration reserves the right to cancel or decline services at our discretion due to safety concerns, fraud, non-payment, or operational reasons.

DEPOSITS AND ADVANCE PAYMENTS

Certain projects may require a deposit or advance payment before work begins.

Deposits may be required to secure scheduling, materials, and labor allocation.

Deposits may be non-refundable once project preparation has begun.

If JL Smith Restoration cancels a service before work begins, any deposit paid will be refunded in full.

PAYMENT TERMS

Payment terms will be outlined in the service agreement or invoice.

Payments may include:

• Deposits
• Progress payments
• Final payment upon completion

Failure to pay invoices when due may result in work suspension, late fees, collections actions, or legal remedies where permitted by law.

NO WARRANTY ON WEBSITE

THIS WEBSITE IS PROVIDED “AS IS”.

JL SMITH RESTORATION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

We do not guarantee that the Website will always be available, secure, or error-free.

AVAILABILITY, ERRORS, AND INACCURACIES

Information on this Website may contain errors or inaccuracies.

We reserve the right to:

• Correct errors or inaccuracies
• Update information
• Modify services or pricing without notice

The inclusion of services on the Website does not guarantee availability.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, JL Smith Restoration shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or services.

Our total liability for any claim related to services or the Website shall not exceed the amount paid to JL Smith Restoration for the specific service involved in the claim.

LINKS TO THIRD-PARTY WEBSITES

This Website may contain links to third-party websites.

These links are provided for convenience only. JL Smith Restoration does not control and is not responsible for the content, privacy practices, or accuracy of information on third-party websites.

Use of third-party websites is at your own risk.

INTELLECTUAL PROPERTY

All content on this Website including text, logos, graphics, images, and branding is the property of JL Smith Restoration unless otherwise stated and is protected by intellectual property laws.

You may not reproduce, distribute, or republish any content from this Website without written permission.

PROHIBITED USES

You agree not to use this Website to:

• Violate any laws or regulations
• Attempt unauthorized access to systems or servers
• Distribute malware or harmful software
• Interfere with Website functionality
• Copy or scrape content without permission

Violation of these terms may result in termination of access and potential legal action.

GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, United States.

Any disputes arising from these Terms shall be resolved in the appropriate courts located in North Carolina.

SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

CHANGES TO THESE TERMS

JL Smith Restoration reserves the right to modify these Terms at any time without notice.

Your continued use of the Website after changes are posted constitutes acceptance of those changes.

CONTACT

If you have any questions about these Terms of Service, please contact:

JL Smith Restoration
Website: https://www.jlsmithrestoration.com
Email: [email protected]