Privacy Policy

Last updated: March 11, 2026

JL Smith Restoration (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website:

https://www.jlsmithrestoration.com/ (the “Website”).

By accessing or using this Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Website.

Information We Collect

We may collect and store personal information that you voluntarily provide when interacting with our Website, contacting us, requesting a quote, booking services, or signing up for updates.

The types of information we may collect include:

Identifying Information

Name

Email address

Phone number

Mailing or billing address

IP address

Device identifier

Online identifiers

Financial Information

If you purchase services or make payments through our Website or a third-party processor, we may collect or process:

Credit or debit card number

Card expiration date

Billing information

Payment information may be processed securely through third-party payment providers.

Commercial Information

Service inquiries or requests

Purchase or service history

Customer support communications

Internet or Electronic Activity

Search history on our Website

Pages visited

Interaction with our website content

Interaction with advertisements or embedded content

How We Use Your Information

We may use the information we collect for purposes such as:

Responding to service inquiries or quote requests

Providing restoration services or scheduling appointments

Processing payments and transactions

Communicating updates about your service requests

Sending customer support communications

Improving our Website and services

Sending marketing communications (if you opt in)

Complying with legal obligations

Sharing Your Personal Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our business, such as:

Website hosting providers

Payment processors

Email communication platforms

Analytics providers

Customer service software providers

These third parties are required to handle your information securely and only for the purposes of providing services to us.

SMS Messaging

If you opt in to receive SMS or text messages from JL Smith Restoration, we may send messages including:

Appointment confirmations

Service reminders

Account or service notifications

Customer support communications

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message.
You may also contact us to request removal from SMS communications.

Your consent to receive SMS messaging will not be shared with third parties for marketing purposes.

Cookies

A cookie is a small piece of data stored on your device by your browser.

Our Website may use cookies to:

Analyze website traffic

Improve website performance and functionality

Store user preferences

Recognize returning visitors

Measure advertising performance

Most web browsers accept cookies automatically. You can modify your browser settings to decline cookies, although some features of the Website may not function properly.

Children's Privacy

Our Website is intended for use by a general audience and is not directed toward individuals under the age of 18.

If we become aware that a child under 18 has submitted personal information through the Website, we will delete that information as soon as reasonably possible.

Analytics

We may use analytics tools such as Google Analytics to collect information about how visitors interact with our Website.

These tools may collect information including:

Pages visited

Time spent on pages

Device and browser type

General geographic location

If you wish to opt out of Google Analytics tracking, you may do so by visiting:

https://tools.google.com/dlpage/gaoptout/

Third-Party Websites

Our Website may contain links to third-party websites. These websites are not operated by JL Smith Restoration.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are made, the “Last Updated” date at the top of this page will be revised.

Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

JL Smith Restoration
Website: https://www.jlsmithrestoration.com/